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Best Value and Better Performance in Libraries

Guidance materials to help managers of both public and schools library services, with underlying research1 funded by the Library and Information Commission.
March 2000


A A How library service managers can get to grips with assessing the impact of services
B B Putting the model into action
C C 'Getting out of the box', choosing indicators and other issues
D D Readers' Responses
D E Consultancy support from Library and Information Specialists


1. The Best Value and Better Performance in Libraries Project was conducted by a consortium led by Information Management Associates and also involving David Haynes Associates, the London Borough of Hammersmith and Fulham and Wiltshire and Swindon Learning Resources. The project team consisted of David Streatfield, Sharon Markless and Ray Swan (IMA); Noeleen Cookman (DHA); David Herbert (Hammersmith) and Susan McCulloch (Wiltshire).


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