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Best Value and Better Performance in Libraries

B: Putting the model into action

 

 

B1 B1 Implementing the model
B2 B2 Overall purpose/mission
B3 B3 Aims/objectives
B4 B4 Finding impact and achievement indicators (or success criteria)
B5 B5 Services that contribute to delivering aims
B6 B6 Output/service performance indicators
B7 B7 Processes that contribute to realising the aims/objectives
B8 B8 Process/performance indicators
B9 B9 Review your indicators
B10 B10 Baseline data
B11 B11 Targets
B12 B12 Implement and monitor

 

| IMA | best value | A | B | C | D | E |

 


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