Best Value and Better Performance in Libraries |
A: How library service managers can get to grips with assessing the impact of services |
| A1 | What is this all about? | |
| A2 | Where are you now? | |
| A3 | How do you currently measure your success as a service? | |
| A4 | Why move on? | |
| A5 | A Review process for Best Value | |
| A6 | How do we move forward? |
| | IMA | best value | A | B | C | D | E | |
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